Refund and Cancellation policy

CANCELLATION POLICY

Cancelling a reservation at http://hotelsilkinn.com/ is as fast and easy as booking one.
We would love to have you but in case your plans change, our simple cancellation process makes sure you receive a quick confirmation and fast refunds.
We do not charge cancellation fees for bookings cancelled before 3 days from the date of arrival. So any reservation cancelled before 12 noon (local hotel time), 3 days out from the arrival will not incur a cancellation charge. However, any reservation cancelled within the 3 days of arrival, post 12 noon local hotel time (termed as late cancellation) or a no-show on the date of arrival will be charged for the total stay in full or equivalent to the deposit made (whichever is higher).

In case you decide to shorten your booking post the check-in date, you will be charged for the entire stay for which the reservation was originally made for.

In case of a reservation cancelled outside the 15 day period from the date of arrival, the refund will be processed within 15 working days from the date of receipt of bank account details from the customer.(not valid for black-out period)
Credit card transaction or processing fee if any will be deducted from the refund.
Refund will be processed in local currency only.

No refund will be processed for late cancellations (cancellations received within 3 days from the arrival date) or for the no-shows on the date of arrival in any case whatsoever.